Pin on Pinterest


Sending emails directly from QuickBooks is a handy feature that saves time and keeps your business communication streamlined. However, if you've encountered the frustrating issue of QuickBooks crashes after sending email, you're not alone. This error can disrupt your workflow and cause unnecessary delays in delivering invoices or important documents to clients. But fear not! In this blog post, we will explore the potential causes behind this problem and provide effective solutions to get your QuickBooks back on track. So, let's dive into the world of troubleshooting and wave goodbye to those email-crashing woes once and for all!

What Causes QuickBooks to Crash When Sending Emails?

QuickBooks is a popular accounting software used by businesses worldwide. However, some users may experience the frustrating issue of QuickBooks crashing when attempting to send emails. This can be disruptive and lead to delays in communication with clients and customers.

There are several possible causes for this error. One common reason is an outdated version of QuickBooks or the email program being used. It's important to regularly update both programs to ensure compatibility and stability.

Another potential cause is a conflict between QuickBooks and other running applications or processes on your computer. These conflicts can occur if certain settings or configurations are not properly aligned.

Additionally, corrupted files or damaged data within the QuickBooks company file can also trigger crashes when sending emails. It's crucial to regularly run maintenance tasks like verifying and rebuilding data files to prevent such issues from occurring.

Issues with the email server settings in QuickBooks can also lead to crashes when sending emails. Double-checking these settings and ensuring they match those provided by your email service provider can help resolve this problem.

By addressing these potential causes, you'll be on your way to resolving the frustrating issue of QuickBooks crashing when sending emails. Stay tuned for our next blog section where we will discuss how you can fix this error!

How to Fix QuickBooks Crashing Error?

If you're experiencing the frustrating issue of QuickBooks crashes when emailing invoices, don't worry! There are several steps you can take to resolve this problem and get back to efficiently managing your finances.

Make sure that your QuickBooks software is up-to-date. Intuit regularly releases updates that address bugs and improve performance, so it's essential to have the latest version installed. You can easily check for updates within the software by going to the Help menu and selecting Update QuickBooks.

Another common cause of email-related crashes in QuickBooks is compatibility issues with third-party applications or add-ons. To troubleshoot this, try disabling any unnecessary plugins or integrations temporarily. If the crashes stop after disabling a specific plugin, consider contacting its developer for an updated version or alternative solution.

Additionally, verify that your email settings in QuickBooks are correctly configured. Go to Edit > Preferences > Send Forms and ensure that you've selected the correct email provider (e.g., Outlook) and entered accurate login credentials.

If none of these steps solve the problem, you may need to repair your QuickBooks installation using the built-in Repair Tool found in Control Panel > Programs and Features (or Add/Remove Programs).

By following these troubleshooting steps one at a time, hopefully, you'll be able to overcome the frustration of QuickBooks crashing when sending emails. Remember always to keep your software updated and reach out for support from Intuit if needed


Experiencing QuickBooks crashing error when sending emails can be frustrating and disrupt your workflow. However, by following the troubleshooting steps mentioned above, you can effectively resolve this issue and get back to smoothly sending invoices and other important documents through QuickBooks.

Remember to check for any software conflicts or compatibility issues that may be causing the crashes. Updating QuickBooks to the latest version can also help fix any bugs or glitches that may be responsible for the problem.

Additionally, ensuring that your computer meets the system requirements for running QuickBooks is crucial in preventing such errors from occurring. Regularly updating your operating system and antivirus software can also help maintain a stable environment for QuickBooks.

If you are still encountering issues after trying these solutions, don't hesitate to reach out to Intuit's customer support team for further assistance. They have knowledgeable professionals who can guide you through more advanced troubleshooting steps tailored to your specific situation.

By addressing the causes of QuickBooks crashes when sending email and implementing these fixes, you'll be able to streamline your accounting processes without any interruptions or frustrations. Keep these tips handy so that if this issue arises again in the future, you'll know exactly how to tackle it swiftly and efficiently.

Remember, with a little patience and persistence, resolving technical difficulties in QuickBooks is entirely possible. So stay calm and take proactive measures to ensure smooth sailing with your email communications within this powerful accounting software!

Recognize 348 Views